Refund policy

 

Thank you for making your purchase with us here at Laguna Surf & Sport, more than anything we want you to love your purchased goods. Most orders placed online are eligible for a full refund or exchange if returned within 14 days of receiving your order.

Shipping fees are not reimbursed for returned purchases.

Items that were purchased need to be returned in the same condition as when purchased. i.e: not washed, not worn or damaged, and with all original tags and accessories attached.

SALE items are FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

*Some items discounted for a promo, may be final sale. Each promo we offer will have details on this*

ALL RETURNS MUST MEET THE FOLLOWING REQUIREMENTS:

Product must be returned postmarked within 14 days of you receiving your order. 
Product must not be worn, altered, damaged, or washed. 
Merchandise must have all tags and accessories attached. 
Footwear must include the original shoe box in its original condition. 
When an item is returned, shipping charges are not refunded.

Return Shipping costs are not reimbursed by Laguna Surf & Sport. 

HOW SHOULD I SEND MY PURCHASES BACK FOR A REFUND?

Please repackage your items with receipt and send to the following address. 
Send your return to us at the below address using any trackable method, at your expense to:

LAGUNA SURF & SPORT
ATTN: ONLINE RETURNS
1088 S COAST HWY
LAGUNA BEACH, CA 92651

RETURNS & REFUND TIME:

If you return arrives in the 14-day return window, and meets the guidelines above, your payment will be refunded to your original payment method within 5-7 business days. Some banks may require additional days to process returns.

If you sent your return back after the 14-day return window, your return *MIGHT* be eligible for a return issued in the form of an online gift card (no refund).  This is a case-by-case offer, and is subject to approval.

 

 

Any questions regarding our return policy please contact: surfandsport82@gmail.com